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Answers |
What
are the main features iSnipeIt?
- The Most Reliable BID SNIPING
Available.
- Built-In Web Browser with superior auction management
tools.
- Simple Importation of eBay Auctions Through the Click of a
Button.
- Multiple User Support (Up to 6 Users).
- Synchronizes Your Clock to eBay time to Ensure Sniping
Accuracy down to the Second.
- Supports Windows 95/98/NT/ME/2000/XP Operating Systems,
Dialup Networking, AOL 7.0, Proxy and Direct Internet
Connections.
- Compact and Versatile User Interface, Featuring Sliding
Views that Scale to Any Screen Size.
- iSnipeIt mimics the look and feel of Windows Explorer and
Microsoft Outlook. |
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Do
I need to provide your company with my eBay user name and
password?
No, Absolutely NOT.
We do not need your username and password. Giving out
your username and password poses a serious security risk to
your eBay account. You should always check eBay's "Authorized
Password Users" Page to see if they have an
agreement with eBay to use your username and password. eBay
will list those third parties on this page so that you know
that eBay has an agreement with the eBay Authorized Password
User. You can check this page by Clicking
Here. |
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How
do I add auctions to the Auction Organizer?
There are 2 ways to add
an auction to the Auction Organizer:
1) The quickest way to add an
auction while viewing the item on eBay is to click Add
Auction button ( )
which is located to the left of the address bar in the
browser view. Note that this button will be disabled
if you are not currently viewing an auction or if you have
already added this auction.
2) Clicking this button ( )
pops up a window where you can enter (or copy & paste)
the Item Number of an Auction.
*Please note that whenever you
are adding auctions, the auction will always be placed into
the folder that was open when the add operation was
requested. |
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How
Much does iSnipeIt Cost?
iSnipeIt currently sells for
the introductory price of $31.95 if purchased through eBay
and $34.95 if purchase directly through iSnipeIt. If
you would like to purchase your copy, click
here to be taken to our registration page. |
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Can
I use any web browser I want?
Yes, you can use any browser
you want. It is perfectly fine for you to continue to
use your default browser however you wish. iSnipeIt
only requires that you have Internet Explorer installed
because it utilizes Internet Explorer's browser
component. Additionally, we are confident that once
you use iSnipeIt's browser, you won't want to use any other
browser for eBay. |
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Will
iSnipeIt auto-dial if I use AOL?
Yes, iSnipeIt will
Auto-Dial with AOL. Although AOL supports
Auto-Dialing, it is up to the user to configure the proper
settings within AOL. As of AOL version 6.0, Auto-Dial
is not a default setting upon initial installation. We
have created simple, step by step, instructions to help you
configure AOL's Auto-Dial feature. Click
here to view the instructions. |
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Is
there a version of iSnipeIt for Macintosh (MAC)?
iSnipeIt is not
currently available for Macintosh. However, please
read the following for more information on how to use
iSnipeIt on your Macintosh. Click
Here |
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Can
I use iSnipeIt to List Auctions?
iSnipeIt does not
provide auction listing features. We built iSnipeIt
around a web browser because we wanted users to be able to
access everything from one common interface. We did not want
to reproduce any features provided by eBay and other auction
related websites. Auctionwatch.com and
Auctionrover.com are couple of the sites that offer this
feature. We have found that using iSnipeIt in conjunction
with one of these websites to be very effective. |
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Can
I schedule multiple auctions at the same time?
iSnipeIt was designed to handle multiple
users and multiple auctions simultaneously.
Furthermore, iSnipeIt's queuing system allows it to place
bids on multiple auctions (across multiple users) even if
the auction ending times tightly overlap. More
technically, iSnipeIt employs 'asynchronous queued
processing', a feature that we are very proud of and one you
won't find elsewhere. |
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Can
I pay for iSnipeIt through phone or fax?
Yes, when you register iSnipeIt you will have
the option of paying by through a Secure Internet Connection
or by FAX or PHONE. We use a merchant company to
process all of our orders, but please be advised that they
charge an ADDITIONAL $1.00 for handling FAX or PHONE
orders. If you bid on iSnipeIt you will be contacted
at the end of the auction, via email with payment
instructions. The email will connect you to our
merchant company's web site where you will be able to select
how you wish to have your order processed. |
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How
long will it take to get my registration code after I
purchase iSnipeIt?
You will receive your registration code
within minutes of completing your order if you choose the
DigiBuy Option or up to 48 hours for PayPal. |
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Does
iSnipeIt currently support eBay's new Specialty Sites?
eBay current offers 6 specialty sites:
Automotive, Premier, Live, Business Exchange, Adult and
Half.com. iSnipeIt supports eBay Business Exchange,
but does not current support the others. Future
releases of iSnipeIt may support additional sites. |
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Do
I have to register iSnipeIt before I can use it to Snipe
(Auto-Bid)?
No you do not have to register iSnipeIt in
order to use the sniping feature. The new version of
iSnipeIt allows you to try every feature for FREE for 20
days. Of course after the trial period is over you
will have to register the software to continue using
it. A great deal of hard work has gone into the
development of iSnipeIt. The application is packed
full of great features for managing your eBay
auctions. We are a software development company, and
we want you to buy iSnipeIt so we can continue to make it
better for you. We would like you to Try
iSnipeIt for 20 days and then register the
software. We have even included an unconditional 30
day money back guarantee. If for any reason during the
first 30 days after your registration you are unsatisfied
with our product, we will promptly refund your money. |
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Does
iSnipeIt support Dutch auctions?
Yes, iSnipeIt supports Dutch auctions as well
as Private, Featured and Featured Category auctions. |
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How
do I move auctions to the closed folder?
iSnipeIt will move
closed auctions automatically to the Closed Auctions folder
when the item is refreshed. The Closed Auctions folder
is a special folder in that you cannot move items manually
into it. However you can create other folders under
the Open Auctions and move them among other open auctions
folders. You can do this by left clicking on a
selected auction in the grid and dragging to another folder. |
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Does
my computer need to be turned on for iSnipeIt to Auto-Bid?
Yes, your computer must
be turned on for iSnipeIt to place your bids. iSnipeIt
is software that is installed on and resides on your
computer. In order for iSnipeIt to do its job,
Auto-Bid, you must have your computer turned on and
running. |
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Do
I need to leave my computer connected to the internet for
iSnipeIt to Auto-Bid?
Your computer must be
turned on and be able to connect to the internet, but it is
not necessary for you to leave your computer connected to
the internet for iSnipeIt to Auto-Bid. When it
is time for iSnipeIt to connect to eBay's server and place
your bid it will Auto-connect to the internet and interface
with eBay's CGI (Common Gateway Interface). It will
then submit your bid at the time you designated. |
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I
received my Registration confirmation email, but I have not
received my registration number. Is there a problem with my
order?
If you have received your Registration
Confirmation Email from DigiBuybiz@onealpha.com
then it means you have successfully registered the software.
iSnipeIt uses DigiBuy Secure Merchant services to process
your order. Their networks are safe, fast, and will send you
your email confirmation minutes after completing the
registration. If you haven't received a
confirmation go to iSnipeIt
Registration Code Request and send us an email so
we can make sure you do. Included in this email is your
Registration Code that you need to unlock iSnipeIt's
Schedule Bid (snipe) feature. It should be near the
middle of the email and look like this, "Reg.
Codes given: XXXXXXXXXXXXX". The X's are the
registration code. Now all you have to do is
complete these steps and you will be sniping in minutes.
1)Since you have received an email confirming your order,
you already have
the Registration Code. This code is included in
the email you received
from Digibuy to confirm your order.
2)Open iSnipeIt and click on the Help menu near the top of
iSnipeIt, then
click on Register iSnipeIt.
3) A registration window will open up. Fill in the form at
the bottom of
the page, click the button below it and you are ready to
begin using
iSnipeIt.
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| If
I have my snipe scheduled to bid 30 seconds before the end
of an auction, how will iSnipeIt have time to Dialup the
internet and submit the bid?
iSnipeIt will connect a few minutes before the auction
ends. This value is configurable in the application
settings, but 5 minutes is recommended.
After iSnipeIt dials up (by default 5 minutes before the
auction ends), it will synchronize your time to eBay time so
that the snipe is accurate to the second (most pc clocks
lose or gain several seconds per day, so this is an
important step). Next iSnipeIt will place your
preliminary bid which is the equivalent of when you
put in your bid manually without confirming. Next iSnipeIt
will wait until the exact second (30 seconds before auction
ends in your example) and confirms your bid. After iSnipeIt
Completes your Bid (snipe), you can verify the accuracy of
the snipe time by checking the time that your bid was
registered with eBay (the eBay server may take a couple of
seconds to accept the bid request. So this time may be
a couple of seconds after the 30 second mark- but usually
its within 1 or 2 seconds. Response times can vary depending
on your internet connection speed and internet traffic.) |
