Support Request Contact Form

Fill out the form below as completely as possible. The more detailed the information that you provide us with, the better we are able to address the problem.

Lost Registration Codes
CLICK HERE

We are committed to resolving any problems you may have and pride ourselves providing you, the customer with the best support possible.

You can expect a response to your request within a 48 hours of when you have requested assistance and more often much sooner. The only exceptions may be weekends and holidays as we do have to get out and play sometimes.

Thanks,

Support Team
iSnipeIt.com

Your Name

Your Registered E-Mail address:

Software Version - Current Version (2.0.22)
(Open iSnipeIt, Click on Help, then About in the Dropdown Menu)
-If your version is not the most current 2.0.22, please update before submitting a support request.

What type of Operating System are you using?

What version of Windows Internet Explorer are you using?

How are you connected to the Internet?

What type of computer are you using?

Comments

*Lost Registration Code UPDATE*
Lost Registration Code Requests must be submitted HERE.
We will not respond to registration code requests from this support form.

Please include the following information for any bugs reported:

- Any error number and error description provided upon failure.

- Description of actions immediately preceding the error or any relevant information that you believe will help us reproduce and identify the error.

- If the error was a failure to properly snipe, please include copy of the Auction Log (Auction Logs can easily be exported to a text file by viewing the applicable auction's Auction Log, right clicking on a log item and selecting Export Log from the pop up menu, a copy/paste would be sufficient). We also request that you include your eBay User Name so that we can verify the bid status for the auction in question (please DO NOT include your eBay Password).

Item Numbers

(please only click once)

Note: The information you provide us will be kept confidential and will not be reused in any form. As noted in our Privacy Agreement. Thank You